Effective Date: October 2026

This policy applies to information collected through our website. Information collected through other channels may be subject to additional notices or policies, where applicable.

Information We Collect

Depending on your interaction with us, this information may include:

• Contact and business information, such as your name, company name, business address, email address, and telephone number.
• Order, billing, and shipping information.
• Information submitted through credit applications, which may include tax identification numbers, financial information, banking information, trade references, and other information reasonably necessary to evaluate creditworthiness.
• Information contained in messages, inquiries, and other communications you send us.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, browser user agent string, and information about your interaction with the website. This information may be used for website operation, security, troubleshooting, and spam prevention.

How We Use Your Information

We may use the information we collect to:

• Respond to questions, inquiries, and requests.
• Process orders and provide requested products or services.
• Evaluate credit applications and manage customer accounts.
• Communicate with you about orders, accounts, credit applications, and other business matters.
• Operate, maintain, troubleshoot, and improve our website.
• Detect and prevent fraud, spam, unauthorized access, and other security issues.
• Comply with applicable legal, regulatory, accounting, and recordkeeping obligations.

We use personal information only for purposes consistent with this policy and applicable law.

Disclosure of Information

We may disclose information to employees and authorized personnel who need access to perform their job responsibilities.

We may also share information with service providers that assist us with website hosting, information technology, order fulfillment, shipping, payment processing, communications, security, accounting, or other business operations, where applicable.

Information may also be disclosed when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, investigate suspected fraud, or address security concerns.

If we use third-party credit reporting or credit-reference services to evaluate credit applications, information may be provided to or obtained from those services as permitted by applicable law and any required authorization.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember user preferences, maintain login sessions, and protect against spam or unauthorized activity.

The types of cookies used and their duration depend on the website features and services in use. Some cookies may be temporary, while others may remain on your device for a longer period.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and customer records, administer orders and credit accounts, resolve disputes, prevent fraud, and comply with applicable legal and regulatory requirements.

Retention periods may vary depending on the type of information, the nature of the business relationship, and applicable recordkeeping obligations.

When personal information is no longer needed, we take reasonable steps to securely delete, destroy, or de-identify it, subject to applicable legal requirements and legitimate business needs.

Your Privacy Rights and Requests

Subject to applicable law, you may request access to personal information we maintain about you, request a copy of that information, ask us to correct inaccurate information, or request deletion of information.

To submit a request, contact us using the information provided in the Contact Us section below. We may need to verify your identity or authority before processing a request.

Certain information may need to be retained for legal, regulatory, accounting, fraud-prevention, security, or other lawful purposes. Where applicable, we will explain any limitations on a request.

Your privacy rights may depend on your location and the circumstances in which we collect or use your information.

Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Where supported by our website and hosting infrastructure, information transmitted through our website is protected using encryption technologies such as SSL/TLS. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Access to personal information is restricted to employees, contractors, and authorized service providers who need the information for legitimate business purposes and are subject to appropriate confidentiality or security obligations.

We take particular care with sensitive business and financial information, including information submitted through credit applications, and seek to retain such information only as long as reasonably necessary.

Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. Those websites and services may have their own privacy policies and practices. We are not responsible for the privacy practices of third parties, and we encourage you to review their policies before providing information to them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable legal requirements. Any updates will be posted on this page, along with the revised “Last Updated” date.

We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

Ponte Grande Imports, Inc.
1149 Bern Road
PO Box 6286
Wyomissing, PA 19610